Who we are
Our website address is: https://mvmsurrey.co.uk.
Mole Valley Maintenance
Mole Valley Maintenance (MVM) is a United Kingdom company whose role and that of its associates is to carry out property maintenance, such as all types of general handyman services and associated building and maintenance works including: plumbing, garden services, electrical works, brickwork, fencing, patios, carpentry, kitchen and bathroom installation
Data collection and usage
MVM collects certain information about its clients, including names, postal and email addresses, telephone numbers and financial details for the purposes of client maintenance and renewals and keeping clients informed by various means or services that may be of interest to them. Some of this information may be processed through external agencies such as Paypal and Mailchimp.
Embedded content from other websites
Images on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Your data is held securely on the MVM database or in paper files held securely. This information and electronic data is accessible only to a limited number of administrators of MVM. All staff who access your data have completed data protection training.
Your data will be used by Mole Valley Maintenancr in accordance with the General Data Protection Regulation and more specifically:
• To perform their respective roles as summarised in the first section above and their other respective legitimate interests
• To comply with any legal or regulatory obligation to which either of them is subject
• Based on your consent, e.g. when you have agreed that we may send some specific material to you.
Sharing your data
Information or data about you held by the MVM will not be shared with any third party, including for marketing purposes.
Insofar as MVM contacts you by email, you may opt out of receiving further such messages at any time – generally by using the “unsubscribe” link at the bottom of all our emails.
Retaining your data
Data about you may be retained by MVM after you have ceased trading with MVM for up to ten years, but will be used solely for the purposes of accounting. If you wish MVM to erase your data before this (the “right to be forgotten”), you may ask us to do so.
Your rights and preferences
The legal basis for processing your personal data is your consent, where you have provided this. There is no statutory requirement for you to provide us with any personal data.
MVM may contact you by post unless you request otherwise, and by telephone, text, email or other electronic means as you have previously consented
• You have the right to:
• withdraw your consent at any time.
• see or delete the data we hold about you.
• object to specific data uses
• object to receiving communications and direct marketing
• ask for the transfer of your data to a third party.
• lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk/concerns
If you no longer wish to receive communications from us by post, telephone, email, text or other electronic means, please contact our GDPR Officer at 07545 099385 or firstname.lastname@example.org.